Terms of service

Terms & Conditions

Welcome to JIVACHI. By accessing our website and placing an order, you agree to the following terms and conditions:

1. Products & Images

• We make every effort to display our jewellery as accurately as possible.

• However, slight variations in color, design, or size may occur due to lighting, photography, or screen settings.

2. Pricing

• All prices are listed in Indian Rupees (₹) and are inclusive of GST.

• Prices are subject to change without prior notice.

3. Orders

• Once an order is placed and confirmed, it cannot be cancelled.

• Please provide accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.

4. Shipping & Delivery

• Orders are shipped within the time frame mentioned in our Shipping Policy.

• Delivery timelines may vary depending on your location and courier service.

5. Returns & Refunds

• We follow a No Return / No Exchange Policy, except in cases of damaged or incorrect items (as described in our Return Policy).

6. Payments

• All payments are to be made via secure payment gateways integrated on our website.

• We do not store your card/banking details.

7. Limitation of Liability

• We are not responsible for any direct or indirect damages, delays, or losses arising from use of our website, courier delays, or third-party services.

• Jewellery items are for personal use only; we are not liable for any allergic reactions or misuse.

8. Intellectual Property

• All content on this website (logo, images, text, design) is the property of JIVACHI.

• Copying, reproducing, or using our content without permission is strictly prohibited.

9. Governing Law

• These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Panchkula, Haryana.