Shipping policy

Shipping Policy

At JIVACHI, we aim to deliver your jewellery safely and on time, wherever you are in India.

Processing Time

· Orders are usually processed and dispatched within 2–3 working days of receiving payment.

· During festive seasons or sales, dispatch may take slightly longer.

Delivery Time

· Standard delivery time is 5–7 working days from dispatch, depending on your location.

· Metro cities may receive orders earlier, while remote areas may take extra time.

Shipping Charges

· We offer FREE shipping on orders above ₹1490.

· For orders below ₹1490, a flat shipping fee of ₹60 will be applied at checkout. 

Courier Partners

· We ship through trusted courier services managed by Shiprocket to ensure safe delivery.

Order Tracking

· Once your order is shipped, you will receive a tracking ID via Email to follow your parcel until it reaches you.

Delays

· While we strive to deliver on time, unforeseen courier or regional delays may occur. We request your patience and understanding in such cases.