Shipping policy

Shipping Policy

At JIVACHI, we aim to deliver your jewellery safely and on time, wherever you are in India.

1. Processing Time

• Orders are usually processed and dispatched within 2–3 working days of receiving payment.
• During festive seasons or sales, dispatch may take slightly longer.

2. Delivery Time

• After dispatch, standard delivery usually takes 5–7 working days, depending on the delivery location.
• Therefore, the total estimated delivery time is generally 7–10 working days from the date of payment.
• Metro cities may receive orders earlier, while remote areas may require additional time.

3. Shipping Charges — FREE SHIPPING ON ALL ORDERS

• JIVACHI offers FREE SHIPPING on all orders across India, with no minimum purchase value.
• Whether you purchase a single pair of earrings or a complete jewellery set, you pay no shipping charges.
• The applicable shipping charge at checkout will be ₹0 for eligible domestic orders.

4. Courier Partners

We ship through trusted courier services managed by Shiprocket to help ensure safe and reliable delivery.

5. Order Tracking

Once your order is dispatched, you will receive a tracking ID by email so you can follow your parcel until it reaches you.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, unforeseen courier, weather, festive-season or regional delays may occasionally occur. We appreciate your patience and understanding.